It’s as much about the experience as it is the goods.
Consumers can get the things they need anywhere. So bricks-and-mortar stores who set themselves apart are giving people the experiences they want.
We’re helping retailers to reimagine their places and experiences, in ways that fully support their data capture, supply chain and other operational improvements. So static aisles are becoming delightful and engaging destinations, always well stocked. Technology is supporting both consumer interest and omni-channel message consistency. Most importantly, we’re getting people to once again expect the unexpected. So they keep coming back.
Mary Logghe, Kimberly-Clark, Innovation Event Consultant